Frequently Asked Questions (FAQ) at Sky Crown Australia
Get quick answers to common questions about registration, deposits, withdrawals and bonuses. At SkyCrown Casino, we’ve compiled this helpful guide to address account security and other important topics. Our customer support team is always ready to assist if you need further help.
FAQ
Is SkyCrown legit?
Yes, Sky Crown is a legitimate online casino licensed and regulated by a recognized gaming authority. It uses secure encryption to protect user data and offers fair gaming with certified RNGs.
How do I sign up at SkyCrown Casino?
Click "Sign Up" at the top-right corner of the website. Enter your email, create a password, choose your country and currency, confirm you’re 18 or older, and accept the Terms & Conditions. After submitting, your account will be ready.
What if I lose my password?
Select "Forgot Password?" on the login page. Enter your email, and we’ll send a reset link.
What if I forget my email?
Contact support. We’ll verify your identity to help recover your account.
Can I open more than one account?
No. Only one account per person, address, or payment method is allowed. Extra accounts will be closed, and funds may be lost.
Can I switch my account currency?
Yes. Pick a new currency before depositing. Withdrawals are only available in your account’s current currency.
Are there fees for deposits or withdrawals?
No. SkyCrown Casino does not charge transaction fees.
Are there withdrawal limits?
Yes. Limits apply daily, weekly, and monthly. See the Terms & Conditions for details.
Do I need to verify my phone or email?
Optional, but recommended for security. You’ll get a code by SMS or email.
How fast is verification?
We approve accounts immediately after receiving all documents.
How do I use a no-deposit bonus?
Go to "My Bonuses", enter the promo code, and confirm. The bonus will activate.
Can I get a custom bonus?
Yes. Ask support about personalized offers.
Do I need to verify my ID to withdraw?
We may ask for verification at any time for security.
How to withdraw money from SkyCrown?
To withdraw log in to your account, visit the Cashier/Banking section, and select Withdraw. Choose your preferred payment method (bank transfer, e-wallet, or crypto), enter the amount, and confirm. Processing times depend on the method—e-wallets usually take up to 24 hours, while bank transfers may take 3-5 days. Ensure your account is verified for smooth transactions.
How do I close my account?
Go to Account Settings and choose temporary or permanent closure. Permanent closure cannot be undone.
