Frequently Asked Questions (FAQ) at Sky Crown Australia
Get quick answers to common questions about registration, deposits, withdrawals and bonuses. At SkyCrown Casino, we’ve compiled this helpful guide to address account security and other important topics. Our customer support team is always ready to assist if you need further help.
FAQ
How do I sign up at SkyCrown Casino?
Click "Sign Up" at the top-right corner of the website. Enter your email, create a password, choose your country and currency, confirm you’re 18 or older, and accept the Terms & Conditions. After submitting, your account will be ready.
What if I lose my password?
Select "Forgot Password?" on the login page. Enter your email, and we’ll send a reset link.
What if I forget my email?
Contact support. We’ll verify your identity to help recover your account.
Can I open more than one account?
No. Only one account per person, address, or payment method is allowed. Extra accounts will be closed, and funds may be lost.
Can I switch my account currency?
Yes. Pick a new currency before depositing. Withdrawals are only available in your account’s current currency.
Are there fees for deposits or withdrawals?
No. SkyCrown Casino does not charge transaction fees.
Are there withdrawal limits?
Yes. Limits apply daily, weekly, and monthly. See the Terms & Conditions for details.
Do I need to verify my phone or email?
Optional, but recommended for security. You’ll get a code by SMS or email.
How fast is verification?
We approve accounts immediately after receiving all documents.
How do I use a no-deposit bonus?
Go to "My Bonuses", enter the promo code, and confirm. The bonus will activate.
Can I get a custom bonus?
Yes. Ask support about personalized offers.
Do I need to verify my ID to withdraw?
We may ask for verification at any time for security.
How do I close my account?
Go to Account Settings and choose temporary or permanent closure. Permanent closure cannot be undone.
